Thank you for visiting and shopping at OFFICIALKRATOM.COM. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
The carriers that will be used will be USPS and UPS.
If you’re trying to estimate when a package will be delivered, please note the
Credit card authorization and verification must be received prior to processing.
SHIPPING AND HANDLING COSTS:
1 item $7.50
2 & 3 items $12.60
3 or more items 17.60
PLEASE NOTE: Out of state orders WILL NOT be charged sales tax. In state
orders will be charged 7.25% sales tax
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Customs, Duties and Taxes
OFFICALKRATOM.COM is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
OFFICIALKRATOM.COM is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside the U.S.